1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.
  • Account Information: Login credentials, order history, and preferences.
  • Device Information: IP address, browser type, and operating system.
  • Location Data: To provide location-based vendor options and delivery services.
  • Cookies and Tracking Technologies: For improving user experience and analytics.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders.
  • Communicate with you about your account, orders, and promotions.
  • Provide location-specific services and vendor options.
  • Improve our platform, services, and customer support.
  • Ensure security and prevent fraudulent activities.

3. Sharing Your Information

We may share your information with:

  • Vendors and Delivery Partners: To process and deliver your orders.
  • Service Providers: For payment processing, data analytics, and marketing.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Save your preferences and improve website functionality.
  • Analyze user behavior to enhance the platform.
  • Show relevant ads and promotions.

You can manage cookies in your browser settings, but disabling cookies may affect platform functionality.

5. Data Security

We implement robust security measures to protect your data, including:

  • Encryption for sensitive data like payment information.
  • Secure servers and firewalls to prevent unauthorized access.
  • Regular audits and updates to ensure system security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of promotional communications.
  • Restrict or object to certain data processing activities.
  • Request a copy of the data we hold about you.

To exercise these rights, contact us at privacy@clicxo.com.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any information.

8. Children’s Privacy

Clicxo Food is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and the effective date will be updated. Continued use of the platform after changes indicates acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: contact@clicxo.com
Phone: +961-81950451